In order to preserve the low epidemiological incidence in the Canary Islands and guarantee the sustainability of tourist activity, the Government of the Canary Islands establishes the following regulations for access and accommodation in tourist establishments.

  1. It will be compulsory to present a certificate upon arrival at the accommodation establishment, confirming that they have not tested positive as COVID-19 by means of an antigen and/or PCR test.
  2. The test must have been carried out within 72 hours prior to arrival in the Canary Islands and be approved by the health authorities of your country or the European Union.
  3. The certificate is mandatory for people over 6 years old who want to stay in any tourist accommodation in the Canary Islands.
  4. The certificate can be presented in digital or paper format.
  5. The certificate must contain the date and time of the test, the identity data of the person, the authorized center responsible for the verification and the negative result.
  6. The certificate will not be required from travelers who prove (with their travel document) that they have been in the Canary Islands for 15 days, nor from Canarian residents who declare that they have not left the archipelago in the 15 days prior to arrival at the establishment. Both residents and visitors may not have presented symptoms compatible with COVID-19 in both periods.
  7. It is mandatory to download and keep active during your stay on the islands, as well as the 15 days immediately after your return to your place of origin, the RADAR COVID infection alert mobile application. 

ANDROID: https://bit.ly/3llNauh
IOS: https://apple.co/3eQsUOZ

 

For guests who, on arrival at our hotel, do not have the above-mentioned certificate (and therefore cannot do the check-in); Labranda Hotels will offer them the possibility, of taking the Panbio COVID-19Ag Rapid Test Device by Abbott, with a quick result after 15 minutes and a price of approximately 15€ - 26€ per person in the Medical Centres with which we usually collaborate and which are the following ones per island:

 

In compliance with the regulations established by the Spanish Government, we have developed and implemented our "Health & Safety" guide and suggestions, which include the recommendations of the World Health Organization (WHO) regarding the prevention of the spread of COVID-19.

The following are the measures we have implemented to maintain the highest standard of sanitary security in our establishment.

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Transparent Screen In Reception

Protection screen at reception.

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Temperature control

Temperature control to our guests at Check-IN

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Hand sanitizer

Hand sanitizer in common spaces.

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Signage On Ground And Common Spaces

Floor markings and signage to maintain social distancing

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Capacity Reduction In Common Areas

Limitation and reduction of capacity in common areas

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Textile Disinfection

Cleaning and disinfection of textiles.

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Hammock Spacing

Spacing and immobilization of hammocks

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Use Of Face Covers

All team members will wear face covers.

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Temperature Control To Our Team

Every day our team will undergo temperature controls.

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Health and Safety Committee

Health and Safety Committee and training in health security for our team.

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Permanent Surface Cleaning

Permanent cleaning and disinfection of all high contact surfaces.

 

For you to enjoy your stay in complete safety and tranquility, respect the instructions of our team at all times and practice these actions.

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Wash your hands

Wash your hands frequently with soap and water.

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Social distancing

Keep a distance of 1.5 meters with other people, if you can not do it wear a mask.

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Use of Masks

We recommend the use of masks in common spaces, when you cannot maintain a distance of 1.5 meters with other people.

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Using Disposable Tissues

When you cough or sneeze, cover your nose and mouth with a bent elbow or a tissue.

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Don't Touch Your Face

Don't touch your eyes, nose, or mouth.

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Use electronic means of payment

To minimize contact, avoid paying with coins and bills.

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Request Medical Attention

If you have a fever, cough, and shortness of breath, seek medical attention.